Due to exceptional weather conditions in the 2 Savoie, the avalanche risk level has been assessed at 5/5 (very high risk). In these circumstances, and in order to ensure your safety and our teams safety, we are obliged to close the entire ski area on the 12th of February.
We thank you for your understanding in this situation.
Our General Terms and Conditions of Sale state that, in the event of a significant interruption to the operation of the ski lifts, compensation may be granted in accordance with specific terms and conditions, following the end of the validity period of the ski pass concerned.
Your request must be made directly to this organisation.
As the reseller, they are your point of contact for any complaint or compensation claim.
Important information:
Please submit only one request per order/purchase.
A single request will cover the entire period of adverse weather concerned.
Any days and arrangements potentially eligible for compensation will be assessed once the severe weather episode has ended and the situation has stabilised.