FAQ

Find the answers to your questions
MY ACCOUNT
Would you like to create an account, update your existing account, or have you simply forgotten your passwor
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MY ORDERS
Everything you need to know about your orders
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ONLINE PAYMENT
The different payment methods and practical information regarding online payments
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CANCELLATION & REFUNDS
How to cancel an order? How to request a refund?
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SEASON / ANNUAL PASS
Everything you need to know about your season/annual pass!
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CARRÉ NEIGE INSURANCE
For €3.30 per person per day, you can ski with peace of mind
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DISABLED SKIERS
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CONTACT US
You haven't found your answer?
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